Frequently asked questions

The things people ask before and after signing up.

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What does it cost?

The free plan covers up to 5 customers and costs nothing, forever. The "Lizenz" plan removes the limit at 20,00 € a month or 192,00 € a year — the yearly price is 20 % below twelve monthly ones. All prices are net; VAT is added at checkout.

Where does my data live?

In a Supabase database in ⚠ noch eintragen, with the application hosted by Vercel. Which rows you can see is enforced by the database itself, not just by the application, so no account can reach another account's book.

Do I need a data processing agreement?

Yes. The customers in your book are real people, and their data is your responsibility, not ours — we only process it on your instruction. Ask us for the agreement before you enter live customer data.

Can I get my data out again?

Any time. There is a CSV export covering the entire book, on every plan including the free one, with no questions and no surcharge.

What happens if I cancel?

Access continues to the end of the period you already paid for. After that the account moves to the free plan — nothing is deleted. Your book stays readable and exportable; if it is larger than the free limit you keep every record, you just cannot add new ones until you are back under the limit.

Can I get a refund?

Yes — cancel within 14 days of taking out a paid plan and the last payment comes back in full, with the subscription ending immediately.

How do I switch from monthly to yearly?

Under "Abo verwalten" in your account. The switch is immediate, and the unused part of the running month is credited against the yearly price — so switching mid-month only charges the difference.

What happens after the trial?

The 14-day trial ends by itself. Nothing is charged, because no card was needed to start it.

Can it read my Numbers file?

Export once from Numbers as CSV and the app reads it straight away. Semicolons, commas and tabs are all detected automatically.